Installation HP Support Assistant
Download the most current version from http://www.hp.com/go/hpsupportassistant, if you have issues in your old software. The most current version is 220.127.116.11 for HP Support Assistant.
You should maintain your HP devices with automated support, updates and fixes provided by HP support assistant which is a built-in support for your PCs and printers.
The HP support Assistant provides automatic updates to improve the performance and reliability of your PCs and printers with automatic firmware and driver
updates. Configure your options to install updates automatically or to notify updates when available.
You can resolve any issues by using the HP Support Assistant’s troubleshooter and automated fixes. The HP support Assistant will provide sufficient help or help you to find support resources specific to your device.
From the My devices tab, you can manage your HP connected devices. Create a new account or sign in with your HP passport credentials to gain access to all your registered devices. Add your family members to the list, so that you can keep track of new messages or updates for them.
HP support Assistant is on your new HP desktops and laptops. You can also install it on other PC’s to gain access and support resources for HP printers. Just click the ? icon on your system tray and open the HP Support Assistant or download it from the http://www.hp.com/go/hpsupportassistant,
To open HP Support Assistant
Follow the below instructions to open the HP Support Assistant.
Search for HP Support Assistant in your Windows and open it. If you are opening for the first time, a Welcome to HP Support Assistant windows opens. It contains default settings. Modify the settings if you desire and click Next.
A quick tutorial displays the overview of HP Support Assistant. Sign in with your HP Passport account to get access to support resources for all your registered devices. Click Create an HP Passport profile to create your profile. Finish the setup by entering the necessary information and remember the password. Click Save.
Enter your User ID and password in your Sign in Screen and click Sign in. To create a new profile, click Create. Click Settings at the top of the HP support Window to open the Settings. You can change the settings from the Settings Windows.
HP Support Options
Get HP technical support on your device as HP Support Assistant will not resolve any issue, you can get the available support for your specific printer model. It also depends on your product, location and warranty status. Follow the below steps to get technical advice.
- In the Support Assistant window, click Support to open the HP Support window and check whether your location is correct next to Select your location. You can also change the location by clicking location name and select the desired location.
- Click the box that contains your computer in to get support for your computer. A support resource window will appear on the screen.
- The support resources available are Helpful tips , trouble shooting and fixes, HP support forums to connect with HP customers and experts to know more information about the problem, HP smartfriend Assistance to get in touch with trained technicians on the phone, HP Product Support Center to open the support website for your computer model, dispute your warranty and to register an HP Care Pack.